Major service outage

Incident Report for Kisi

Resolved

This incident has been resolved.
Posted Jul 28, 2022 - 20:00 UTC

Update

The platform is back, but background jobs are still processing slower than normal. The apparent cause seems to be a problem with one of our underlying platform providers.
Posted Jul 28, 2022 - 19:07 UTC

Monitoring

A fix has been implemented and we're monitoring the results.
Posted Jul 28, 2022 - 18:43 UTC

Investigating

We are investigating a major service outage. Updates will be posted shortly.
Posted Jul 28, 2022 - 17:52 UTC
This incident affected: Kisi API (Endpoints, Background jobs).