Resolved -
Mindbody team has confirmed that they have fixed the issue. Daily sync should proceed as usual. If you notice any issues, please reach out to Kisi Support team.
Jun 16, 16:52 UTC
Update -
We have restored access to all users who lost their access during the daily sync. Webhooks will continue to work as expected. We will pause daily syncs on Mindbody integration until the issue is resolved.
Jun 16, 11:00 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 16, 10:57 UTC
Identified -
We have contacted the Mindbody support team and waiting for updates from their side. We are manually restoring access to as many as users as we can.
Jun 16, 10:29 UTC
Investigating -
Mindbody API doesn't return any client information which subsequently led to revocation of access rights during the daily sync.
Jun 16, 09:20 UTC