Update - We will deploy a code change that addresses this issue within an hour.
Jun 27, 08:59 EDT
Jun 27, 08:59 EDT
Identified - Most API calls are unaffected. The unlock failure rate is currently normal.
We have identified the issue and are working on a fix.
Jun 27, 07:08 EDT
We have identified the issue and are working on a fix.
Jun 27, 07:08 EDT
Update - The issue seems to be related to some scheduled database maintenance. We have taken some temporary measures to ensure API availability and we are working on identifying the root cause.
Jun 27, 06:14 EDT
Jun 27, 06:14 EDT
Update - We are continuing to investigate this issue.
Jun 27, 05:49 EDT
Jun 27, 05:49 EDT
Investigating - We have noticed an increased number of errors in both background jobs and endpoints. We are currently investigating.
Jun 27, 05:49 EDT
Jun 27, 05:49 EDT
Kisi API
Partial Outage
Endpoints
Partial Outage
Background jobs
Partial Outage
Platform provider
Operational
Subscriptions
?
Operational
Email Delivery
Operational
Kisi Apps
Operational
iOS
?
Operational
Android
?
Operational
Web
?
Operational
Kisi Hardware
Operational
Controllers
Operational
Readers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.