All Systems Operational

Uptime over the past 90 days. View historical uptime.
Kisi API Operational
Endpoints Operational
Background jobs Operational
Events & Incidents Operational
Kisi Apps Operational
iOS Operational
Android Operational
Web Operational
Kisi Hardware Operational
Controllers Operational
Readers Operational
Kisi Marketplace Operational
ABC Ignite Integration Operational
Cisco Meraki Integration Operational
Glofox Integration Operational
Google Calendar Integration Operational
Google Directory Integration Operational
Microsoft Teams Integration Operational
Mindbody Integration Operational
Slack Integration Operational
VORTEX Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

Unlock failures on some controllers and readers
Resolved - Between 01:15 and 04:25 UTC on October 2, 2026, some Kisi controllers and readers gradually stopped accepting their configuration following a routine credential refresh from the Kisi cloud. Unlocks through affected devices failed during this time. Because devices were affected gradually rather than all at once, some doors at the same site kept working while others did not.

We identified the cause and restored a working configuration to every affected device. All online devices have operated normally since 04:25 UTC. Devices that were offline during this period will pick up the corrected configuration automatically when they reconnect, so no action is needed on your side.

We are rolling out a permanent fix to prevent this from happening again. We apologize for the disruption.
Oct 2, 01:00 UTC

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

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