Resolved -
This incident has been resolved.
Mar 13, 11:43 UTC
Monitoring -
The video exports are functioning as intended. We will continue to monitor the situation closely.
Mar 12, 15:33 UTC
Investigating -
We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.
Mar 12, 11:29 UTC