All Systems Operational

Uptime over the past 90 days. View historical uptime.
Kisi API Operational
90 days ago
100.0 % uptime
Today
Endpoints Operational
90 days ago
100.0 % uptime
Today
Background jobs Operational
90 days ago
100.0 % uptime
Today
Kisi Apps Operational
iOS ? Operational
Android ? Operational
Web ? Operational
Kisi Hardware Operational
Controllers Operational
Readers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Delayed event processing
Resolved - The Event Service—Kisi’s core system for capturing and forwarding events—experienced a degradation after a recent feature deployment. An unclosed-connection bug gradually exhausted CPU and memory resources, throttling database writes. Our monitoring detected elevated error rates. A redeployment addressed the bug, but due to a large backlog some delayed event webhooks were unfortunately dropped. However, no events were lost.

Service Impact:

- Event visibility in the Kisi Admin Dashboard and via API was degraded during the degradation window (new events were not yet persisted).
- Event Webhook deliveries and report generation were paused until full recovery.

Next Steps:

- We will adapt our system to process all event webhooks and event related jobs regardless of backlog size
- We will isolate our event pipeline to avoid spillover effects from new functionality
Jun 2, 16:00 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

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