Failing video exports for VORTEX cameras

Incident Report for Kisi

Resolved

This incident has been resolved.

Posted Mar 17, 2026 - 19:30 UTC

The video exports from VORTEX cameras are working as expected now.

Posted Mar 17, 2026 - 12:15 UTC

We are currently investigating this issue. We are coordinating with VORTEX team to resolve this issue as soon as possible.

Posted Mar 16, 2026 - 20:05 UTC

This incident affected: Kisi Marketplace (VORTEX Integration).