Video exports are failing for VORTEX cameras

Incident Report for Kisi

Resolved

This incident has been resolved.
Posted Mar 13, 2026 - 11:43 UTC

Monitoring

The video exports are functioning as intended. We will continue to monitor the situation closely.
Posted Mar 12, 2026 - 15:33 UTC

Investigating

We are currently investigating the issue. It appears to be related to the VORTEX API. We have already reached out to the VORTEX team to address this matter.
Posted Mar 12, 2026 - 11:29 UTC
This incident affected: Kisi Marketplace (VORTEX Integration).